Your data belongs to you. This policy explains exactly what Krykia collects, why we collect it, and how we keep it safe — in plain language, no legal jargon.
Six privacy principles that guide every decision we make about your personal information.
All personal data stored on Krykia's servers is encrypted at rest using industry-standard AES-256 encryption. Your account details, payment history, and identity documents are never stored in plain text.
Krykia does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account and improve the platform — nothing else.
Krykia only collects data that is genuinely necessary. We don't ask for information we don't need. If a piece of data isn't required to operate your account or comply with regulations, we don't collect it.
This policy tells you exactly what data we hold, who we share it with, and why. No hidden clauses. If you want to know what Krykia holds about you, you can request a full data export at any time.
You can request deletion of your personal data at any time. Krykia will process deletion requests within 30 days, subject to legal retention obligations that require us to keep certain records.
All data transmitted between your device and Krykia's servers is protected by TLS encryption. This applies to every page, every login, and every payment transaction on the platform.
Krykia is an online gaming and sports betting platform operating at krykia.app . Krykia is the data controller responsible for the personal information collected through the platform. This means Krykia determines the purposes and means of processing your personal data.
This Privacy Policy applies to all personal data collected through the Krykia website, mobile application, and any related services. It covers data collected when you register an account, make a deposit, place a bet, contact support, or simply browse the platform.
If you have any questions about how Krykia handles your personal data, contact our privacy team directly at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
Krykia collects personal data in three ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers such as payment processors and identity verification services.
When you make a deposit or withdrawal, Krykia receives transaction confirmation data from your mobile payment provider. When identity verification is required, Krykia may receive verification results from a third-party KYC provider. Krykia does not receive your mobile banking PIN or full payment credentials from any third party.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, national ID | You / KYC provider |
| Contact Data | Email, phone, address | You |
| Financial Data | Mobile wallet number, transaction history | You / Payment provider |
| Technical Data | IP address, device info, cookies | Automatically collected |
| Usage Data | Game history, session logs, bet records | Automatically collected |
| Communications Data | Support tickets, chat logs | You |
Krykia uses your personal data only for legitimate purposes directly related to operating the platform and providing services to you. We do not use your data for purposes that are incompatible with the reasons it was originally collected.
Your identity and contact data are used to create and manage your Krykia account, verify your identity, process deposits and withdrawals, and communicate important account information to you. Without this data, Krykia cannot operate your account.
Technical and usage data helps Krykia detect fraud, prevent unauthorised access, identify duplicate accounts, and monitor for prohibited conduct such as bonus abuse or collusion. This data is also used to maintain platform stability and investigate technical issues.
Krykia uses your gaming activity data to power responsible gaming tools, including deposit limit tracking, session time monitoring, and self-exclusion enforcement. This data helps Krykia identify players who may be showing signs of problem gambling and reach out with appropriate support.
Krykia is required by law to collect and retain certain data for anti-money laundering (AML) compliance, know-your-customer (KYC) verification, and financial record-keeping. This data is retained for the periods required by applicable regulations, even after account closure.
Aggregated and anonymised usage data helps Krykia understand how players use the platform, which features are most popular, and where improvements can be made. This analysis does not involve identifying individual players.
Marketing: Krykia may send you promotional emails and in-platform notifications about bonuses and new games. You can opt out of marketing communications at any time through your account settings or by contacting support. Opting out of marketing does not affect essential account communications.
Krykia processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:
Where Krykia relies on legitimate interests as the legal basis for processing, we carry out a balancing test to ensure that our interests do not override your fundamental rights and freedoms. If you would like more information about any specific balancing test, contact [email protected].
Krykia does not sell your personal data. We share data only with trusted third parties who need it to help us deliver services to you, and only to the extent necessary for that purpose. All third-party processors are contractually required to handle your data securely and in accordance with applicable privacy laws.
When you make a deposit or withdrawal, Krykia shares the minimum necessary transaction data with your chosen mobile payment provider — bKash, Nagad, or Rocket — to process the payment. Krykia does not store your mobile banking credentials.
To comply with KYC requirements, Krykia may share your identity documents and personal details with a third-party verification provider. This provider checks your documents against official databases and returns a verification result to Krykia. Your documents are not retained by the verification provider beyond the period required for the check.
Krykia may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by law or in response to a valid legal request. Krykia will notify you of any such disclosure where legally permitted to do so.
Krykia uses third-party cloud infrastructure and technology providers to host the platform and process data. These providers act as data processors under contract with Krykia and are not permitted to use your data for their own purposes.
Krykia does not share your data with advertisers, data brokers, or any third party for commercial marketing purposes. Your gaming activity and personal details are never used to build advertising profiles.
Krykia uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website.
You can manage non-essential cookies through your browser settings. Disabling analytics or functional cookies will not prevent you from using the platform, but may affect some features. Essential and security cookies cannot be disabled as they are required for the platform to operate safely.
Krykia retains your personal data for as long as your account is active and for a period after closure as required by law and legitimate business needs. The specific retention periods depend on the type of data and the purpose for which it was collected.
When data is no longer required, Krykia securely deletes or anonymises it. Anonymised data — where all identifying information has been removed — may be retained indefinitely for statistical and analytical purposes.
You have a number of rights in relation to your personal data held by Krykia. These rights can be exercised at any time by contacting [email protected]. Krykia will respond to all rights requests within 30 days.
Request a copy of all personal data Krykia holds about you, including account details, transaction history, and gaming activity logs.
Request correction of any inaccurate or incomplete personal data held in your Krykia account.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that Krykia restricts processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to processing based on legitimate interests, including direct marketing. Krykia will stop processing unless compelling grounds exist.
To exercise any of these rights, email [email protected] with the subject line "Privacy Rights Request". Include your registered email address and a description of your request. Krykia may need to verify your identity before processing the request.
Krykia takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
While Krykia takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
Krykia is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any Krykia services.
If Krykia discovers that personal data has been collected from a person under 18, the account will be immediately suspended, all balances will be held pending investigation, and the data will be deleted as soon as legally permissible. If you believe a minor has registered on Krykia, please contact [email protected] immediately.
Krykia uses age verification checks during the registration process and may request additional proof of age at any time. These checks are in place to protect minors and comply with responsible gaming obligations.
Krykia may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, registered players will be notified by email at least 7 days before the changes take effect.
The updated policy will be published on this page with a revised "last updated" date. We encourage you to review this policy periodically. Continued use of the Krykia platform after the effective date of any update constitutes your acceptance of the revised policy.
If you disagree with any changes to this policy, you may request account closure before the changes take effect. Your data will be handled in accordance with the version of the policy in effect at the time of collection until deletion or the expiry of applicable retention periods.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Krykia handles your personal data, please get in touch with our privacy team. We are committed to resolving all privacy-related enquiries promptly and transparently.
For questions about responsible gaming tools or self-exclusion, visit the Responsible Gaming page. For questions about account terms, visit the Terms and Conditions page.
18+ only. Play responsibly. Krykia is committed to responsible gaming. If you need help managing your play, visit our Responsible Gaming page for deposit limits, session reminders, and self-exclusion tools. Your data is always handled in accordance with this Privacy Policy.
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